Fixed price repairs
Being without heating and hot water can be a stressful situation at the best of times, which is why at Robinson heating we offer a fixed price (labour) boiler repair service to help relieve the stress, no more worrying about hourly rates spiralling out of control and making the repair prohibitively expensive.
Our fixed price repair fee allows for a one off repair to your boiler, heating or hot water system up to 4 hours in time and 2 visits including sourcing and collecting parts on your behalf.
The majority of repairs can be done within 2 hours and we always aim to carry out the repair in one visit so carry a large range of parts in the van, although this wont always be possible on every occasion due to the shear amount of different parts out there, in which case those parts can usually be obtained either the same day or next day via our network of suppliers that we use.
All you pay is a fixed price for the repair up to a maximum of 4 hours plus the cost of parts.
If more time is required due to the boiler needing to extra work such as multiple part/component failure or if the heat exchanger needs replacing, this will be bought to your attention prior to carrying out the repair work. eliminating the potential for a job to financially spiral out of control.
Any parts to be replaced and their cost will be discussed before work commences
Fixed price repair fee £140
Out of hours fixed price repair fee £200
If you require additional work that isn't related to the original call out whilst we are onsite will incur an additional fee that we will agree before commencing.
It's very rare that we come across a boiler that cannot we can not fix but if we do we operate a no fix no fee policy, however if we can carry out the repair but you wish not to go ahead then half of the fixed fee will be due (£70) to cover our costs, time and diagnostics.